Research Papers of ARJBM

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Volume : 2 | Issue : 4

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Effect of Competitive Benchmarking on the Organizational Justice in the Semi Autonomous Government Agencies, Kenya

Jane Mugo
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The information provided via strategic performance measurement systems is able to foster dialogue and debate among an organization's members both vertically and horizontally which subsequently results in strategic alignment. Such alignment should reflect the performance measurement system specification when describing the whole strategic operations management system. The properties are currently not well developed and integrated to the strategic operations management processes, and could not offer the opportunity for firms to better understand their operations systems environment and to increase their performance level. Fairness or justice is one of our daily preoccupations in many aspects of life, including our home- and work-lives. The strategic performance practices should be structured to include organizational justice for a good production from the employees to be attained and to prevent chaos and mistrusts inn organization. This paper examines how competitive benchmarking influences organizational justice within semi autonomous government agencies, Kenya

Influence of Workflow-Based Monitoring On the Organizational Justice in the Semi Autonomous Government Agencies, Kenya

Jane Mugo
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Workflow systems support automatic or semi-automatic execution of process instances, coordination between process activities and the communication between process actors. As a by-product of this support masses of data are gathered. They can be evaluated automatically and may offer useful information regarding activity-related costs, queuing time of process instances and workload of process participants. While traditional measurement covers the firm in its entirety, workflow-based monitoring concentrates upon business processes. This paper examines how workflow-based monitoring influences organizational justice within semi autonomous government agencies, Kenya

Effects of Systemic Constraints to Public Procurement Market Access by Youth Owned Enterprises in The Coastal Region Of Kenya

Talal Mohamed Abadi
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Entrepreneurship is the engine of economic growth and development. Youth entrepreneurship has a greater potential to assist in tackling the unemployment problem currently facing Kenya. One of the ways that the Kenyan government has come up with to encourage youth entrepreneurship is to increase the engagement between the government and the youth by allocating 30% of government tenders to youth, women and persons with disabilities.This study aimed at identifying the factors constraining the successful implementation of this policy. The aimwas to find out how access to credit, entrepreneurship education, access to information and political patronage affect the youth access to procurement opportunities. The study was carried out in 52youth owned companiesin the coastal region which represented the units of analysis for this study. A quantitative method was adopted for this study. Specifically a descriptive survey was used aimed at a targeted population from a representative sample. A structured questionnaire was used to collect data relevant for the study. The questionnaire usedlikert scales to collect the quantitative data. A range of methods were employed to analyze the data including descriptive statistics, bivariate and multivariate analysis. Data was then summarized using tables and presented using graphs, pie charts, pictograms and bar charts. The results of the study indicated that access to capital, entrepreneurial capacity, social identity and patronage and regulations are systemic constraints that hinder the youth in the Coastal region in accessing the public procurement market. This study recommends that the government of Kenya should consider addressing these problems by coming up with suitable youth training programmes especially on small business management.

The Responsiveness of Afrasia Kingdom Zimbabwe Limited’s Stakeholders to The Change From Paper Slips to A Paperless and Cardless Withdrawal System

Stanislas Bigirimana, Prof. Nelson Jagero & Tavonga Chituwi
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This study sought to assess the responsiveness of Afrasia Kingdom Zimbabwe Limited’s stakeholders to the change from paper slips to a paperless and cardless withdrawal system. A case study involving 81 respondents: 3 tactical managers, 7 bank tellers and 69 account holders was conducted using questionnaires, interviews and participant observation. The major findings indicated a diversity of responses depending on demographic characteristics such age and gender. More transactions were being conducted elsewhere using AKZL’s CellCard service points than AKZL Mutare’s banking hall. The study recommended intensive awareness campaign programsin order to increase the responsiveness to paperless and cardless withdrawal system.