Research Papers of ARJBM

January -March 2018

Volume : 5 | Issue : 3

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An Assessment of Management Principles from 2008-2012 Applied in Bojanala Education District to Improve its Overall Performance (North West Province)

Dina Maropeng Mashamaite
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The North West Department of Education (NWDE) in Bojanala District has been implementing intervention strategies that were expected to improve its performance over the four years (from 2010 to 2014), however without much success. The main objective of the district was to become a top performing one in the matric results which it used as a measure of its performance. The 2010 to 2014 matric results have not been able to position it at the top within the province. The aim of the study was therefore to use empirical research to identify asses and analyse management principles and approaches applied to improve performance. The findings were followed by recommendations on how to strengthen and improve the existing management principles. The study was conducted through both qualitative and quantitative research methods. The research problem was addressed through empirical data drawn from a survey of the district management officials. It utilized a population consisting of a small number of district officials. A focus group was to be used as initially planned but due to unexpected contextual factors a questionnaire had to be used to source data from the participants. In conclusion, the study identified and assessed management principles and strategies applied in Bojanala District in the NWDE to improve its overall performance through a questionnaire that was both qualitative and quantitative with recommendations made for each finding.

THE CONSULTANT “Not your number two but your number one-and-a-half”

Ward Roofthooft
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Consulting is a fast-growing business in the services industry. The relationship between consultant and client has become the subject of an extensive literature. It deals primarily with the attitudes of the consultant as if the role of the client is only that of a more or less willing receiver of the consultants’ brilliant ideas. This article concentrates on the client. What can he expect from the consultant? How should he choose the most appropriate consultant for his needs? What should be his attitude toward the consultant? The article cites six rules for the client to follow.

The Importance of Knowledge Management in Staff Empowering in the Training Complex

Leila Mohammadi, Seyed Kamran Yeganegi, Abbas Ghanbari
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Today, knowledge and information show the gap between societies and nations. Therefore, the main challenge faced by many of today's organizations is the intelligent and powerful human resource. Organizations have numerous resources that human resources are considered to be the most important and valuable asset of the organization. The study of world-wide studies shows that empowerment of human resources has a significant effect on organizational performance improvement in three communication, motivational and cognitive approaches. The ability and survival of each organization depends to a great extent on the abilities, skills, knowledge and expertise of the human resources, and the more people are prepared, the better they can contribute to improving the level of efficiency, effectiveness and productivity of the organization. Nowadays, as all organizations are affected by some kind of rapid technological advances, in order to maintain their survival, they have to make changes in line with this advancement in all aspects of their organization, which is the base and the starting point for all these changes, empowering employees. The speed of technological progress and the exchange of information is increasing day by day, Hence, the most suitable method for preventing the deterioration and preservation of the organization's life and overcoming competitors and creating competitive advantage in the organization is the empowerment of employees, which is the basis for this attention to the issue of knowledge management. Therefore, the purpose of this study is to explain the role of the role of KM dimensions in empowerment of employees of Azad University of Zanjan Branch. The method used in this research is survey and information gathering method as a questionnaire. Also, the research community is Azad University staffs of Zanjan unit.

 

Effect of customer’s Psychological factors leading to purchase on online shopping: A study from the perspective of e-commerce in underdeveloped countries

Aamir Abbas, Gul Afshan, Touqeerul Haq and Iqra Aslam
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Shopping with the comfort of own couch on internet is named as online shopping. Earlier, the  ustomers of Pakistan were not open-minded but now they adopted online shopping and e-commerce website are getting popularity. The purpose of this paper is to examine the effect of customer’spsychological factors leading to purchase on online shopping. A model was made to examine the factors online shopping and it was tested empirically using a sample of 393. The questionnaire strategy was used for this research. Descriptive statistics and regression was run to find the results. The paper found Attitude, Risk and Trust to be the most effective components of the psychological construct of the research model, making them key influencer of online shopping in under developed countries. The scopeof this study is limited to Faisalabad. The paper outlines ways to effectively work on psychologicalfactors for increasing online shoppers of under developed countries towards e-commerce websites. Amarketing manager or website developer can follow these outlines in order to make policy for online shoppers of under developed countries.

A Performance Evaluation for Interconnected Construction Sectors of Turkey: An Analysis Using TOPSIS and MAUT

Çiğdem Özarı, Gökberk Can, Özge Eren
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The main issue discussed in this article is to show the importance of knowing financial performance of any company. On a market-wide level, measuring the financial performance helps to see the company’s rank in the competition. Evaluating the performance of all companies in a specific sector will help the analyst to forecast a possible problem in a connected sector. Calculation of each company’s financial performance ranking is a tool to reach main purpose of this research that to measure and rank the annual performance of three interconnected sectors. In this research, in total 68 construction related companies, which belong to three different interconnected sectors (manufacturing, construction and finance), are ranked according to their financial performance by TOPSIS and MAUT method with two different weighting systems, equal-weighted and entropy-weighted. The most important and well-known five ratios such as Gross Margin, Operating Margin, Net Margin, Return on Asset and Return on Equity were used to rank the companies from best to worst years between 2005 and 2015. The empirical results show that there is no significant difference between weight distribution of equal and entropy, but only in TOPSIS method the best year for construction material manufacturing sector changes from equal to entropy-weighted method; respectively 2014 to 2006.

Macro Procedures for Reforming Municipal Revenue System Case Study: Tehran Municipality

Zahra Arbabi, Amir Mahmood zadeh, Kamran Yeganegi
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Institutional and organizational well-prepared mechanisms are required in addition to a broad and futuristic vision for the relationship between urban management and a nation state in economy. Such prerequisites should also be provided for a positive interaction resulting in development, progress, and fruitful services. Regarding this economic relationship, what matters the most is that urban management will not benefit from sustainable and reliable revenue sources to provide desirable and constant services and construct urban infrastructures if a city lacks dynamic, sustainable, flexible, productive, local, and resilient economy. Such a disability will result in instability and prevent an urban economy from flourishing; therefore, the economic development of a country (depending on the weight and importance of a city) will stop. Then the country will be vulnerable to threats, challenges, sanctions, and shortages [1]. Municipality budgets are characterized by unsustainable revenue sources; however, budget expenditures of municipalities are greatly rigid and inflexible. As a result, municipalities have to face periodic revenue volatilities in regular periods of economic boom and recession, especially in the housing sector.

 

Re-Drawing Business Model Canvas for Halal Certification in Taiwan

Andi Azhar
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This paper explores the role of the business model in capturing value from growing up halal industry in Taiwan. A successful business model canvas creates a heuristic logic that connects technical potential with the realization of economic value. The halal industry in Taiwan is still relatively new and growing. The existing halal certification process does not incorporate the same standards and processes between halal certification body. THIDA, CMA and Taipei Grand Mosque as halal certification bodies in Taiwan play an important role to participate in advancing the halal industry. The use of Business Model Canvas in this research is a tool to analyze the existing barriers and potential related to halal certification process and halal industry progress in Taiwan. From the result of the research, it is found that there is a need to improve the halal certification system in Taiwan, especially concerned to the involvement of government institutions and professional organizations so that the halal certification process would be more effective, efficient and reliable.

Success Factors for Special Economic Zones in Developing Countries (Comparative Study of China and Pakistans Special Economic Zones)

Prof. Dr Bashir Ahmad, Ms. Farah Naz, Ms. Sadaf Alam and Dr. Muhammad Asim
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Special Economic Zones (SEZ) provide facilitating platforms for business and trade among societies for mutual benefits at fast pace. China has provided role models of such zones which have operated over the past few years for development of human resource, material management through exclusive handling, risk coverage for entrepreneurs, utilization of local expertise, exploiting geographical strength of related areas and boosting exports through appropriate taxations. Pakistan has also undertaken the development of similar kinds of exclusive areas for boosting businesses and trade in the wake of China Pakistan Economic Corridor (CPEC). Looking at the Chinese model, one finds that their success criteria would require to be kept in mind for envisaged outputs. The success criteria factors discussed in the paper converge on one single point and that is creation and maintenance of facilitating environments for businesses and trade, especially international trade. CPEC in the context of China and Pakistan provides inward and outward avenues for movements of commodities and services for businesses at large volumes. Pakistan’s concept of Special Economic Zones and its operation in the near future would provide another role model for the developing economies especially of South Asia. If such zones are created in the South Asian Region and connected through CPEC, these would definitely facilitate business and trade across all countries of the World in general and Asia in particular. Not only the businesses, it would also enhance people to people contacts and cultural exchanges among masses which will put the political bitterness amongst certain nations behind. This would ultimately bring more peace and mutual reliance for sustainable human developments.

Recognition and Prioritization of Operational Approaches to Institutionalization Professional Ethics of Social Security Organization’s Personnel (Case Study: Western Tehran Social Security General Office)

Nahid Heidari, Javad Faghihipour
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This study is conducted by focusing on social security organization and orientation of professional ethics along with aim of recognition and prioritization of operational approaches to institutionalization professional behaviour of social security organization’s personnel. In regard of goal, current study is an applied developmental research and due to time of compilation is explorative and regarding data and information collection methods is field study. Furthermore, assessment method in current study is considered to be of compounded and mixed type consisted of two methods of “grounded theory” (qualitative) and quantitative content analysis (quantitative). In this study, a questionnaire consisted of open- ended questions is used to collect data. Statistical population included all managers of headquarter and branches of Western Tehran Social Security General Office. Then by using Cochran formula volume of sample is considered 115 persons. Results of data analysis indicated that it is feasible to consider operational approaches to institutionalization professional behaviour of social security organization’s personnel under a configuration consisted of 30 research axes. But due to scores of abundancies amongst responders and their emphasis to described axes, final prioritization was imposed on 6 axes (Training, encouragements, occupational motivation, absorption and employment, just and fair practices, performance evaluation) as operational approaches of professional behaviour institutionalization. It is worth to mention, scores of 38 approaches were provided for 6 described axes.

 

Recognition and Prioritization of Operational Approaches to Implementation of Organizational Happiness of Social Security Organization Personnel (Case Study: Western Tehran Social Security General Office)

Nahid Heidari, Javad Faghihipour
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This study is conducted by focusing on organizational happiness and also aiming recognition and prioritization of operational approaches to implementation of organizational happiness of social security organization’s personnel working in west Tehran head office. In regard of goal, current study is an applied developmental research and due to time of compilation is explorative survey and regarding data and information collection methods is field study. Furthermore, assessment method in current study is considered to be of compounded type (quantitative – qualitative – quantitative) whereas this type is consisted of three main steps (including; survey method, grounded theory method and content analysis method). Obtained results from organizational happiness dimensions signify that components of security, interest in job, confidence, significance of job, learning, collaboration, interaction with colleagues, positivethinking, self – openness, justice, flexible structure and desired work place has respectively the greatest average in statistical sample of research. Results of Pearson correlation test showed that there is significant and positive relationship amongst all dimensions of organizational happiness and generally in studied organization, organizational happiness of men was reported more than women where this finding points to need of more attention to organizational happiness status of woman personnel. Moreover, results of variance analysis test indicate that average of organizational happiness variable amongst responders belonged to execution and inspection units were more than income unit’s responders. In addition to these,rating of organizational happiness dimensions form personnel view indicates that component of security has the highest rate and component of desired work place has the lowest rate. Regarding recognition of operational approaches in order to improve level of happiness within studied organization, analyses showed that the most important axes of operational approaches can be included into four axes as, 1) noncashbenefits, 2) organizational support, 3) work place desirability, 4) organizational justice.

 

The Regional Training Centers in Greece-A Case Study of The Training Programs

Kalathaki Maria
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As teachers help young people to map the learning map of their lives responsibly, they must also be able to take responsibility for their own learning map. As professionals, they are responsible for  eveloping new knowledge, skills and competences within a framework of autonomous lifelong learning, where they will continue to be concerned about their practice in a systematic research way, incorporate in their teaching the results of the teaching and academic research, evaluate the effectiveness of their teaching strategies and modify them accordingly and assess their own training needs. In Greece, in the last 25 years, 16 RTCs carry out training programs covering the training needs of all the teachers of Primary and Secondary Education of Greece, according to the Laws 1566/1985, 2009/1992 and the Presidential Degree (PD) 250/1992. The types of training programs which implemented in the RTCs were on introductory training of nominee or non-appointed teachers prior to taking up their teaching duties, periodic training, and other types of training seminars. The training seminars in RTCs included theory and practice for the teachers. For the success of their educational work, RTCs cooperate with each other, as well as with the Pedagogical Institute, Higher Education Institutions, Technological Educational Institutions (TEI) and other training institutions, Primary and Secondary School Advocates, Head of Primary and Secondary Education Directorates and Offices, and the heads of the schools in their region. In the 25 years operation of RTCs, results of surveys on the efficiency of the training programs and satisfaction of the Trainers and trainees have not published and discussed thoroughly. The general aspect and sense that someone can receive when discussing the issue in the educational circles is that RTCs could offer more and they didn’t it.